Legal
Privacy Policy
Effective Date: 25th Feb 2025 | Last Updated: 28th Feb 2025
Introduction
Welcome to Beo Software! Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services. By using our platform, you agree to the collection and use of information as described here. If you do not agree, please refrain from using our services.
Personal information we collect
When you register, interact with our platform or use our services, we may collect your name, email address, phone number and company details; login credentials (hashed and secured); billing and payment information (processed via secure third-party payment providers); and profile details including job role, preferences and activity history.
Usage & technical data
We automatically collect data when you use the platform, including IP address, device type, browser type and operating system; cookies, session data and tracking technologies; and app usage metrics, error reports and system logs.
Cookies & tracking technologies
We use cookies and similar technologies to enhance user experience, analyse trends and personalise services. You can manage cookie preferences through your browser settings.
How we use your information
We use collected data to provide and improve our SaaS platform, personalise your experience, process transactions and manage billing, provide customer support, comply with legal and security requirements, and analyse platform usage to optimise performance.
How we share your information
We do not sell or rent your data. We may share information with service providers and partners who assist in hosting, payment processing and analytics (under strict confidentiality agreements), for legal compliance when required by law, or in business transfers such as a merger or acquisition, with appropriate notice.
Data security & protection
We implement industry-standard security measures including encryption of sensitive data, secure authentication protocols, and regular security audits and vulnerability checks. No system is 100% secure — we encourage strong passwords and account safeguarding.
Data retention & deletion
We retain your information for as long as necessary to fulfil the purposes outlined in this policy. You may request account deletion or data removal by contacting us at sales@beosoftware.io.
Your rights & choices
Depending on your location, you may have rights to access and correct your personal data, request deletion of your account or certain data, request a copy of your data in a structured format, and opt out of marketing or non-essential data processing. Contact sales@beosoftware.io for any requests.
Third-party links & integrations
Our platform may include links to third-party websites or integrations with external tools (e.g. OpenSolar, accounting software). This policy does not cover third-party services — please review their privacy policies separately.
Children's privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for removal.
International data transfers
If you access our services from outside the European Economic Area (EEA), your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with GDPR and other applicable regulations.
Changes to this policy
We may update this policy periodically. Significant changes will be communicated via email or platform notifications. Please review this page regularly for updates.
Contact us
For any questions, concerns or data-related requests, contact us at sales@beosoftware.io or via https://beosoftware.io/.